Privacy and security are top of mind for us at Birdie.
With Birdie’s end-to-end approach to data security, privacy, and control, our solution includes tools that empower your teams to achieve compliance with confidence and security infrastructure that keeps your data safe.
We used to spend hours trying to piece together incomplete bug reports, going back and forth between support and engineering. With Birdie, our agents now send engineers everything they need in one go. It’s a game changer—our backlog is shrinking, and our engineers are thrilled.
With Birdie, we’ve cut our resolution time by 30% and reduced engineering escalations by half. It’s not just a tool—it’s a lifeline for support teams dealing with complex issues. Our whole team feels the difference.
No more vague bug descriptions or endless Slack threads with engineers. We’re resolving issues faster than ever, and honestly, it feels amazing!
